Orders & Shipping.
At Sendana, we are proud to offer shipping exclusively within the UK. This means you can enjoy our high-quality grip socks delivered straight to your doorstep, no matter where you are in the country. We’re committed to providing our UK customers with a seamless shopping experience, ensuring your order arrives safely and efficiently. Thank you for supporting a UK-based company!
We currently do not ship outside of the UK.
Please allow 1-3 business days for processing times and fulfillment. We fulfill orders on business days only (Monday-Friday). Our warehouse is CLOSED over the weekends. All orders placed on the weekend will ship out the following business day.
Once your order ships you will receive an email with a tracking number to keep track of your package's journey.
Make sure our emails don't go to your spam!
UK shipping will incur a £XX.XX flat fee. For orders over £30, enjoy free shipping.
Expedited shipping options will be available at check out for domestic orders.
If your order has been lost in transit (stuck at a certain location or not updating), please reach out via our contact form page or reply to any of your email confirmation emails.
If your package is marked as "delivered" by the carrier, we first recommend you check with the carrier and/or your local post office directly for assistance.
We are not responsible for lost, stolen, or tampered with packages once they have been "delivered" on the tracking link.
Once your order has been placed we are unable to make any changes. Please double check everything is accurate during check out!
Product.
Machine wash cold, with like colours and turn the socks inside out to protect the grips.
Wholesale inquiries.
Yes! We would love to be in your studio or store! Please reach out to hello@livesendana.com with subject line WHOLESALE INQUIRY
RETURNS & EXCHANGES.
At this time we do not offer any returns or exchanges.
As a small business, we operate with limited resources and a commitment to maintaining affordability for our customers and a minimal environmental impact.
Once your order has been processed and shipped, we are unable to make any changes.
We cherish our brand and implement quality checks into every stage of the design and creation process. We replace any defective products. Please note that this does not include general wear and tear or not caring for your socks properly.
Thank you supporting a small business.
Once your order has been placed, All SALES ARE FINAL. We do not accept cancellations or changes to orders.